1. Admin Access to SLS IT Systems
A completed Form 49 is required to create new user accounts, amend accounts, reactivate, or deactivate accounts. Please ensure the following sections of the Form 49 are completed correctly: -
Authorising Officer Details – Executive Committee Members or Staff Members can approve.
NOTE: Applicants are not able to authorise their own Form 049.
User Agreement – must be signed by the person who is having the account created/amended for them.
Submit or follow your states process for the submission of signed Form 049’s The Form can be accessed in the following locations:
Surfguard login page https://surfguard.sls.com.au > Click Register for an Account
SLSA Online Help https://help.sls.com.au > Forms
NOTE: Some States & Branches process their own Form 49’s. Please email your Form 49 to the following email address if you are an organisation within these States or Branch
Lifesaving Victoria – lifesavingoperations@lifesavingvictoria.com.au
South Australia – reception@surflifesavingsa.com.au
Western Australia – ryan@slswa.com.au
Hunter Branch (NSW) – info@hsls.org.au
Tasmania – kblakey@slst.asn.au
Surf Life Saving QLD – via SLSQ User Request form Click here
New South Wales (staff)- lli@surflifesaving.com.au
New South Wales (clubs) – via the Support Helpdesk Click here
Northern Territory – via the Support Helpdesk Click Here
1.1 Surfguard User Account Report
Clubs can run a report to find out who has an “Active” Surfguard user account as follows: –
LHS Menu > Reports > Org – Report Type: Users
Output Format: CSV Style
User Status; Active
Display Report
1.2 Surfguard Access & SEMS Access
Only Club officers and administrators need access to the SLSA National Database, Surfguard. Surf
Sports Officers may also require access to the Sport Event Management System (SEMS) . This access can be requested by a Form 49 and submitted to the SLSA Helpdesk for processing.
Below is a screenshot of the permission levels that will need to be specified by the club for each User
1.3 Assign Admin Functions via Surfguard
Club administrators/officers can assign the following admin functions via the Officer Positions in Surfguard:
Approve Members Area News Content
Approved Member Area Library Content
SLSA Online Member Store/Shop Administrator
Online Form Approver
View Payment Gateway Orders Report in Members Area
NOTE: There is now the ability to add an alternate email address for the specific officer role