2. User Accounts

2. User Accounts

This content is archived.
  1. Details (First Name, Last Name & Date of Birth) are verified against those stored in the SLSA National Membership database, Surfguard. Enter your details exactly as they are recorded in Surfguard. Do not shorten your first name to Andy if the club has you registered Andrew.

  2. The account holders identity is confirmed through SMS or email.

  3. If a member wants to view their own Awards, patrol hours, arrange patrol substitutes or access courses via eLearning they must create their own Members Area account.

  4. For the purposes of annual Membership Renewals and transferring a Family to another organisation a parent/guardian can create a Members Area account, create a Family Group (even if the family members have their own Members Account) and renew or transfer all members of the family group with one login.

2.1 Creating a Members Area Account                                 

  1. Browse to https://members.sls.com.au

  2. You will see the option to create an Account highlighted in yellow

  3. Enter the compulsory details: -

image-20250401-044946.png
  • First Name

  • Last Name

  • Date of Birth

  • Gender

  • Select Identity Confirmation Method, either email or mobile number, to which a unique code/or link will be sent. The email or mobile you use must be the same as the email/mobile in National Membership database (Surfguard).

  • Create Username & Password

◦     You should click “Check” to make sure the Username has not already been taken.

◦     Your password cannot contain your first name, surname or username. It must be 6-12 characters in length, and must contain at least one letter and at least one number. It cannot contain any of the following symbols: – ‘ , + ? # “ * \ & $%

  1. Activating your Members Area Account

To ensure privacy and security, all accounts must be activated before they can be accessed. You will receive a confirmation code/ link by either email or SMS depending on the choice you made earlier.

  • Email Activation – you will receive an email with a link to activate your account. To activate either click the link or copy & paste the link into your web browser

  • Mobile Activation – the next screen displayed will ask you to enter your username and password exactly as you chose it earlier, followed by the confirmation code you receive by SMS.

  1. If you do not receive an SMS or Email, please click the “Resend Your Confirmation Code” option on the Members Area home page https://members.sls.com.au

2.2 Forgotten Username or Password                                    

If you forget either your Username or Password, click the reminder link on the login screen. Select either Email or SMS to receive your Username & / or Password and enter your First Name and Date of Birth

image-20250401-045129.png

2.3 Updating Your Members Area Password      

Once you have logged in with your temporary password you can always change your Password by clicking the Settings icon at the top right of the screen

image-20250401-045300.png

2.4 Assigning Admin Functions to the Members Area     

Clubs, State & National administrators/officers can be assigned specific Admin Functions for within the Members Area via the Officer position in Surfguard.

Note: If a member is in multiple officer positions in Surfguard they only need to update one officer position with Admin Functions.

  • Approve Members Area News Content (See section 7.3)

  • Approve Member Area Library Content (See section 8.2)

  • SLSA online Member Store/Shop Administrator (See section 4.6)

  • Online Form Approver (See section 10.2)

To access Officer Positions in Surfguard go to Organisational Management > Officer > Officers Click Edit for the Officer that you wish to assign Members Area Admin functionality to.

image-20250401-045405.png

Tick the box next to the Admin Functions you want to assign

image-20250401-045434.png