User Access
If you don’t have a Surfguard User account you will need to complete the relevant State form as per below:
NSW Clubs – Online form link: https://form.jotform.com/242249400289053
QLD Clubs – online form link: https://form.jotform.com/241748395344869
VIC Clubs – online form link: https://lifesavingvictoria.wufoo.com/forms/surfguard-access-form-049/
SA Clubs – Online Form link: https://form.jotform.com/211857455977068
TAS Clubs – Online Form link: https://form.jotform.com/232560299197062
WA Clubs – Contact Club administrator
NT Clubs – email completed and signed Form49 to: ithelp@slsa.asn.au
Link to access Form49: https://help.sls.com.au/forms/F049-IT-Systems-access-form.pdf
Access to Surfguard is restricted to Club Officers/ Administrators and Branch/ State/ National staff of related SLSA Organisations and Support Operations. When you apply for a user login you can choose from Full Edit Access, Full Read-Only access or access to specific area/s eg Full Edit for Assessments and rest Read Only. Access to the Incident Reporting Database (IRD), Full or Read Only access, can also be requested. Users should be clear about what access is appropriate. Check with your Club Administrator for more information.
Two Factor Authentication
When logging into SurfGuard for the first time the following screen will prompt you to enter a code to log in. Enter the code you received via Email/SMS.
Select the box ‘Remember me on this PC for the next 30 days’ to remember your device for 30 days.
Select Submit Access Code button and you will be directed to the homepage of SurfGuard.
Note: For each device you browse SurfGuard on Two-Factor Authentication will be required to access the system.
To update your details for Two-Factor Authentication to work see Section 1.4
Update Password Every 60 days
Additional security has been added to Surfguard User accounts to ensure that SLSA meets current security standards.
Surfguard Users now have to update their password every 180 days.
Users should keep their account details up to date. Once you have logged into Surfguard, follow these steps.
Click on your name located top left corner of the screen
Click on ‘Update User’