Email/SMS
The email/SMS function allows for organisations to extract a list of members and then email/SMS a message to selected people on the list.
This will allow for reminders, information and other updates to be sent directly to people from Surfguard.
Both the email and SMS messages are sent one way only — replies cannot be received.
For a person to receive email and SMS messages, they must have a valid email address and/or mobile phone number entered in their Surfguard membership details.
If a person does not wish to receive Email/SMS communication then a checkbox will be selected in their profile
Do not send SMS and/or Do not Send Email, must be ticked in the persons details in Surfguard.
Once these are selected they will show in the members contact details and the system will no longer send SMS’s or Email to this member
(Please note if the Members email is used in the Guardian Details for another member they will still receive SMS’s and Email that are sent to Guardians)
The check boxes are located at the bottom left-hand side of the members details screen under Other Details.
IMPORTANT NOTE FOR SENDING SMS MESSAGES
All clubs need to abide by the SMS usage conditions in that the sending of SMS messages it ONLY FOR time-critical messages.
Sending excessive SMS messages that are not time-critical may result in monthly “sending limits” being imposed on your club.