How to create a family group and add brand new members
Select the “Create New Family Group” button (Note: you will not be able to view this button if you have a pending New Family Group request or are under 18 years old)
Select “Brand New Members” and select “Next”
Enter the relevant details and select “Next”
Enter the details for at least one new member (you can add more than one)
since you are creating the family group, you will automatically be assigned as the primary member and don’t need to fill in your details
if the new member you are adding is less than 18 years old, you will be required to fill in a parent/guardian contact for them
Once you are done adding members to your family group, select “Next”
Tick to recognise and accept the Declaration (Note: the parent/guardian must acknowledge the membership declaration on the member’s behalf if they are less than 18 years of age)
Select the applicable joining fee for the newly added members and select “Next”
Select the applicable add-on fees for the newly added members (Note: if there are no add-on fees available for all of the newly added family members, then this e page won’t show)
View a summary of the fees you will pay
Select your desired payment method (Note: the available payment options are determined by your club)
If you selected “Card” then enter the relevant details
Select “Next”
View a confirmation pop-up and select “Submit Request”
Your request has successfully been submitted for approval!
A record of this request to create a new family group will appear in the following areas:
Area | Type | Status | System |
|---|---|---|---|
History - Requests page (of the user submitting the request) | “New Family Group” | “Pending - Waiting on Club” | SLS Hub |
User - Change Log (of the user submitting the request) | “Request: New Family Group” | - | |
Pending Requests | “New Family Group” | “Pending” | SG |
Once your club reviews and approves this request, your new Family Group’s status of “Pending” will disappear.
The “Pending Approval” indicator will be removed as well.