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Patrol Log Actions (Branch/State)

Patrol Log Actions (Branch/State)

The Patrol Log Actions widget provides a summary of patrol log requests that require action at State or Branch level.

This allows authorised users to quickly identify outstanding patrol log requests and navigate directly to the relevant legacy screens to process them.

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What the widget shows

  • Each number represents the total number of patrol log requests currently awaiting authorisation for that action type (in the current organisation or its child organisations):

    • Logs to be Deleted

    • Logs to be Re-opened

  • These requests are not limited to a specific season. All applicable requests that are awaiting action are included.

How to use this widget

  • Select the question‑mark ( ? ) icon to view more details about what this widget shows:

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  • Select the arrow to navigate to the pending requests that make up that value:

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Troubleshooting

Issue

Possible cause

Action

I can’t see this widget on the dashboard

This widget is only visible if:

  • You are on the State or Branch levels, and

    • You have the permission to view or edit the Patrol Log Requests widget

  • You are viewing the Memberships application

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  • Check your organisation and application contexts and switch if needed.

  • SurfGuard user accounts are managed by each state office. Contact your state centre using the appropriate form here to have them update your permissions if needed.

These numbers look lower than expected

The request will only show in this widget if:

  • It belongs to the same organisation that you are viewing or its child organisations, and

  • It is in request status: waiting, and

  • It is one of these action types:

    • Delete

    • Re-open

  • This is working as expected.

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