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Languages

Languages

The Languages area within Maintenance area allows authorised users to manage the list of languages used across SurfGuard, including those required for AVETMISS and member demographic reporting.

View Languages

To view the list of languages:

  1. Open the menu

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  1. Next, you have two options:

  • Scroll to the Maintenance section to find the Languages section

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  • Search for “Languages” in the search bar at the top right hand side of the page

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  1. Select the Languages option

  2. View the Languages page which shows a list including:

    • Language name

    • ASCL code

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  1. Enter the relevant language name into the Search bar and select “Search”

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  1. The list will update with the search results

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Add/Edit Languages

You can add or edit the list of languages only if you have the relevant permission to do so.

Option A: Add Language

  1. Select the “Add Language” button

  2. The Add New Language drawer opens

  3. Add details

  4. Select Save to save your changes

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  1. If successful, a confirmation message appears:

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Option B: Edit Language

  1. Select one of the languages in the list

  2. The Edit Language drawer opens

  3. Update the details

  4. Select Update to save your changes

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  1. If successful, a confirmation message appears:

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Delete Languages

You can delete languages only if you have the relevant permission to do so.

  1. Tick at least one of the languages in the list

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  1. Select the three vertical dots (kebab) in the top right of the screen

  2. Select “Delete selected records”

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  1. Select “Delete”

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  1. If successful, a confirmation message appears:

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Troubleshooting

Issue

Possible cause

Action

I can’t see the Languages option in the Menu

The Languages section is only visible under the Maintenance menu item if:

  • You have Can View permission, and

  • You are on the National level, and

  • You are viewing the Memberships application

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  • SurfGuard user accounts are managed by each state office. Contact your state centre using the appropriate form here to have them update your permissions if necessary.

A language I deleted still appears in reports

Deletion prevents future selection but does not alter existing data. Therefore deleted languages may still appear in historical records

  • This is working as expected.

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