Source Companies

Source Companies


The Source Companies page allows authorised users to manage schools and companies that may be selected as the enrolment source for assessments and awards in SurfGuard.

Accessing Source Companies

  1. Open the menu

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  1. Next, you have two options:

  • Scroll to the Maintenance section

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  • Search for “Source Companies” in the search bar at the top right hand side of the page

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  1. Select the Maintain Source Companies option


Understanding the Source Companies table

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The Source Companies page shows a list of school/company names.

Key columns include:

  • School/Company Name

  • Trading Name

  • Contact Person

  • State

Sort by

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You can change the sort order by using the “Sort by” option

  • Business State (A-Z)

  • Business State (Z-A)

  • Last Updated Date (latest first)

  • School/Company Name (A-Z) default

  • School/Company Name (Z-A)

Search source companies

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Use the Search field to narrow results by searching for any of the following and selecting “Search”:

  • School/Company Name

  • Trading Name

  • Contact Person First Name

  • Contact Person Last Name

  • State

  • Full or partial words

Filter source companies

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The Filters panel allows you to refine the results shown without losing your search. For Source Companies, you can filter results by one or more States.


Add/Edit Source Companies

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You can add or edit the list of source companies only if you have the relevant permission to do so.

Option A: Add Source Company

  1. Select the “Add Source Company” button next to the Search bar

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  1. The Add Source Company drawer opens

  2. Add details

  3. Select Save to save your changes

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  1. If successful, a confirmation message appears

Option B: Edit Source Company

  1. Select one of the source companies in the list

  2. The Edit Source Company drawer opens

  3. Update the details

  4. Select Update to save your changes

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  1. If successful, a confirmation message appears


Delete Source Companies

You can delete source companies only if you have the relevant permission to do so.

  1. Tick at least one of the source companies in the list

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  1. Select the three vertical dots (kebab) in the top right of the screen

  2. Select “Delete selected records”

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  1. Select “Delete”

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  1. If successful, a confirmation message appears


Troubleshooting

Issue

Possible cause

Action

I can’t see the Source Companies option in the Menu

The Source Companies section is only visible under the Maintenance menu item if:

  • You have Maintain Source Companies = Can View permission, and

  • You are viewing the Memberships application

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  • SurfGuard user accounts are managed by each state office. Contact your state centre using the appropriate form here to have them update your permissions if necessary.

I can’t create a new Source Company

You can only create a Source Company if you have New Source Company = Can Create permission.

  • SurfGuard user accounts are managed by each state office. Contact your state centre using the appropriate form here to have them update your permissions if necessary.

I can’t edit a Source Company

You can only edit a Source Company if you have Maintain Source Companies = Can Update permission.

  • SurfGuard user accounts are managed by each state office. Contact your state centre using the appropriate form here to have them update your permissions if necessary.

I can’t delete a Source Company

You can only delete a Source Company if you have Maintain Source Companies = Can Delete permission.

  • SurfGuard user accounts are managed by each state office. Contact your state centre using the appropriate form here to have them update your permissions if necessary.

I see an error message when I try to delete a Source Company

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You can only delete Source Companies that are not in use by other members for an assessment or award. 

  • This is working as expected.

I’m searching for a specific contact name but it says “No results found.”

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The Search function will not work if you try searching for First Name and Last Name at the same time.

  • This is working as expected. Try searching for First Name or Last Name only and then utilising the “Sort by” options and filter.


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